Melvin F. Hall, PhD, Chief Executive Officer, joined SpecialtyCare as CEO in 2014 and has served on the Board of Directors since 2011. He is known for building empowered and engaged business cultures that deliver results. From 2010-2014, Mel was a senior health policy advisor to Dentons, a multinational public law and policy strategies practice in Washington, DC, where he provided insights to clients on healthcare reform. Previously, he served as chairman (2009–2012) and president and CEO (2000-2009) of Press Ganey Associates, Inc. Under his leadership, Press Ganey expanded its focus to improving healthcare delivery, clinical outcomes, and financial results while gaining market share of more than 50% of hospitals nationwide.
Mel has a bachelor’s degree from Taylor University, a certificate in executive management from the University of Notre Dame, and a PhD in sociology, research methods, and organizational development, also from Notre Dame.
Samuel Weinstein, MD, MBA, President and Chief Medical Officer, leads SpecialtyCare’s commitment to advancing patient outcomes in a way that controls costs for customers. He provides direction and oversight of the company’s clinical performance, quality initiatives, research activities, operational processes, supply chain, and business partnerships. Sam holds active board certifications in cardiothoracic surgery, congenital cardiac surgery, and general surgery. He served as director of pediatric cardiothoracic surgery and surgical director of cardiac transplantation and mechanical assistance at The Children’s Hospital at Montefiore. Previously, he was the surgical director of the adult congenital heart surgery program, director of extracorporeal membrane oxygenation for adult and pediatric services, and program director of the thoracic surgical residency program at Montefiore Medical Center.
As a medical operations consultant for a variety of healthcare companies, Sam has helped elevate performance in perioperative care, pediatric ICU, organ transplantation, blood utilization, and patient safety. He is a long-time proponent of evidence-based healthcare, with a special interest in quality reviews, data management, and medical leadership. Sam is a board member and surgical director for Heart Care International, whose mission is teaching congenital cardiac surgical techniques and critical management to local physicians in economically challenged countries. To date, he has taken over 30 mission trips to Guatemala, Dominican Republic, El Salvador, and Peru.
Sam graduated with a BA in History from University of Pennsylvania and received an MBA from Fordham University. He earned his MD degree at The State University of New York at Stony Brook and received postdoctoral training in surgery and cardiac surgery at The Columbia Presbyterian Medical Center in New York. He obtained additional training in pediatric cardiac surgery at The Children’s Hospital of Philadelphia. Dr. Weinstein is the author of more than 100 publications and presentations.
Jeff Gray, CPA, Executive Vice President, Chief Financial Officer, and Chief Accounting Officer, is responsible for the financial operations of the company as well as strategic and operational support. He has more than 25 years of progressive financial management experience in both private and publicly traded organizations. Most recently he served as vice president and chief financial officer for Oreck Corporation, where he was responsible for all financial operations, including cash management, risk management, and strategic financial planning. Jeff’s previous experience in financial and operational roles include work as executive vice president and chief financial officer for Advance Auto, a $3.5 billion publicly traded retail company, and chief financial officer for Keystone Automotive, the nation’s leading publicly traded distributor of aftermarket collision replacement parts.
Jeff is a certified public accountant with a bachelor’s degree in accounting from Virginia Polytechnic Institute and State University.
Susan Byrd, MHRD, Senior Vice President of People, is responsible for human resource strategies and initiatives, the credentialing program, and SpecialtyCare University. She has extensive experience designing staffing models, assessing human capital capacity, and developing strategies for growth, change, and company culture. Most recently, Susan spent 11 years as the senior vice president of human resources at Change Healthcare (previously Emdeon). She also held the position of president and was on the board of directors for Hands Across Emdeon, a not-for-profit corporation, and led the company’s social responsibility and employee communication efforts. She holds certification as a Senior Human Resources Professional and co-authored “HR Leadership Strategies: Leading HR Executives on Aligning with Organizational Goals, Developing Employee Talent, and Addressing Changing Workforce Dynamics.”
Susan has a bachelor’s degree in psychology from Arkansas State University and earned a master’s degree in human resources development from Clemson University.
Gary Guidry, RN, MBA, HCM, President, Perfusion Services, is responsible for the delivery and support of SpecialtyCare’s perfusion and perfusion-related autotransfusion services. He previously served as SpecialtyCare’s president of the East Division, responsible for overall operational, financial, and strategic business development across all service lines and senior vice president responsible for clinical technician services. Gary has more than 25 years of progressive executive, operational, development, and clinical healthcare experience, with special focus on disease management programs and surgical hospital development. Prior to joining SpecialtyCare, Gary was President and Chief Executive Officer of MedCath Partners, LLC, responsible for cardiac catheterization lab management contracts, joint venture partnerships with physicians and acute care hospitals, mobile cardiac catheterization labs, sleep lab partnerships, and nuclear cardiology programs. He also held executive leadership positions with Foundation HealthCare and Vista Surgical Hospital in Baton Rouge, Louisiana.
Gary has a bachelor’s degree in nursing from the University of South Alabama in Mobile, Alabama, and a diploma in nursing from Charity Hospital School of Nursing in New Orleans, Louisiana. He also earned an MBA with an emphasis in healthcare management from the University of Phoenix in Baton Rouge, Louisiana.
Jonathan Walters, President, Intraoperative Neuromonitoring, is responsible for SpecialtyCare’s IONM division. He is an experienced leader with a special aptitude for managing people and processes that drive continuous improvement. Most recently, Jonathan spent seven years first as director and then vice president of SpecialtyCare’s financial planning and analysis (FP&A) division, during which time he led and successfully implemented transformational improvement initiatives, including budgeting and reporting automation and an efficiency operations dashboard with concurrency functionality and scheduling. Prior to SpecialtyCare, Jonathan served as controller and general manager at Exodus Industries, Inc., where the firm experienced 500% growth during his tenure, and Cummins, Inc., a Fortune 500 company.
Jonathan is a Six Sigma Green Belt and earned his degree in Accounting and Management at Lipscomb University in Nashville, TN.
Matthew Baker, MBA, President, Surgical Services, is responsible for delivery and support of the company’s non-perfusion autotransfusion, surgical assist, minimally invasive surgical support, and sterile processing management services. Matthew previously served as region president for SpecialtyCare, managing business relationships and operations for all service lines in the eight-state South Region.
He has more than 25 years of healthcare experience in business development, hospital operations management, accounting, and healthcare consulting. Prior to joining SpecialtyCare, Matthew served as vice president of sales for Cardinal Health, responsible for sales leadership, renewal strategy, and collaborative new business development for Cardinal Health Pharmacy Solutions. Previously, he held roles on the national integration team and lead transitional services for the western United States and received recognition as a top sales producer in 2012. From 1998 to 2010, he was Chief Operating Officer and a managing partner of CompleteRx in Houston. He was a founding member of the organization, which garnered awards from Inc 500, the Houston Business Journal, and Ernst & Young as one of the country’s fastest growing, privately-held businesses. Matthew previously served as a board member for Healthcare for the Homeless Houston.
Matthew earned a bachelor’s degree in accounting from The University of Texas at Austin and a master’s degree from Rice University in Houston. Matthew is a member of the American College of Healthcare Executives.
John Arena, JD, LLM, Senior Vice President, General Counsel, and Secretary, is an innovative and business-oriented legal executive with experience in public and private companies in the healthcare, automotive products, consumer products, and insurance industries. Currently, he provides oversees all legal strategy and matters, such as litigation management, contracts, corporate governance, and transactions. Previously, John served as senior vice president and general counsel for Direct General Corporation, a leading non-standard personal lines insurance company, and before that as chief legal officer of Oreck Corporation. Before joining Oreck, he was general counsel for Keystone Automotive, an $800 million NASDAQ traded distributor of aftermarket collision automotive replacement parts. Prior to Keystone, John served as deputy general counsel and corporate general counsel for Beverly Enterprises, Inc., a $3 billion NYSE healthcare company having divisions in the nursing home, hospice, and inpatient therapy sectors.
John began his career in private practice. He obtained his law degree from Tulane University, and his Master of Laws in Taxation from Southern Methodist University. He is a member of the Tennessee and Texas bars.
Dan Farrell, MBA, Group Senior Vice President, Sales & Marketing, joined SpecialtyCare in late 2016. He has deep experience managing the development and execution of strategic roadmaps, financial models, and marketing strategies that drive business results across large and small organizations. Most recently, Dan served as chief operating officer at technology startup, Vennli, where he led efforts to sign 110 accounts during the company’s first year and assisted in securing the first three rounds of funding while overseeing the business development, finance, marketing, and human resource functions. Previously, Dan spent nine years as vice president of marketing at Press Ganey Associates. He helped grow the company’s market share from 23% to 50% of all U.S. hospitals and establish Press Ganey as the clear leader in patient experience improvement. Dan began his career at Kraft Foods, after serving four years as a captain in the U.S. Army, and held progressively responsible positions in brand-related functions, including management of a $325M business portfolio.
Dan earned an MBA from Northwestern University’s Kellogg School of Management and received his BA in Business Administration from the University of Notre Dame, where he was a member of the U.S. Army ROTC and the varsity football team.
Chris Hickey, Vice President of Customer Experience, joined SpecialtyCare in 2016. He is responsible for working with leadership and associates across the company to develop and sustain long-term clinical partnerships with customers by enhancing their experience and success. Before joining SpecialtyCare, Chris spent 23 years as an integral member of Press Ganey Associates, taking his first position in data entry while still in college. Through a series of progressively responsible positions, he was instrumental in defining and executing the company’s product offerings and its approach to quality, innovation, efficiency, and service. As an executive leader of Customer Service and Innovations (1998-2009), Client Experience and Operational Efficiency (2009-2013), and Business Development and the PG Foundation (2014-2015), Chris helped establish Press Ganey and improve the patient experience in 50% of hospitals in the U.S.
Chris is president of the Samantha Hickey Foundation, a not-for-profit organization dedicated to helping children and families affected by childhood cancer that has distributed more than $1M since 2002. He is also an active board member and treasurer for the Beacon Health Foundation, focused on raising capital to build and sustain Memorial Children’s Hospital in South Bend, Indiana—the region’s only comprehensive children’s hospital. Chris earned his bachelor’s degree in Public Health Administration and Certificate in Business Foundations from Indiana University, Bloomington.