October 16, 2017
Healthcare Quality Week is October 15-21, making this the perfect time to recognize the medical professionals and support staff who promote and engage in the delivery of high-quality healthcare. An effective “system” of quality extends far beyond hands-on patient care to include credentialing, scheduling, intake, billing, transportation, facilities, training, and every ancillary service that supports patient care. It requires a culture of quality that puts “patients first” through the use of rigorous clinical and business practices—from reducing clinical care variation and using benchmarks for improvement to supporting ongoing education and committing to regulatory compliance.
We applaud the men and women working in every aspect of healthcare who are dedicated to quality performance every day. We invite you to take a look at the resources available on the National Association of Healthcare Quality (NAHQ) website, including the complimentary webinars that offer CPHQ continuing education credits. Healthcare quality efforts take many forms, but they are all part of a larger ongoing goal to improve patient outcomes, increase satisfaction, and reduce the cost of care.