It’s been said that “Everyone has a special talent, some are just flashier than others.” And so it is in healthcare. Behind every high-visibility physician and hands-on surgical team, there is a large group of people in back offices providing invaluable support. Everyone plays an important role—from human resources and training to accounting and scheduling. But today, as part of National Medical Staff Services Awareness Week, we proudly recognize our credentialing team at SpecialtyCare, and indeed in healthcare settings everywhere, for their contributions to quality patient care and safety.
Building a highly talented clinical workforce is imperative for providing the best possible patient outcomes. We know, however, that the most passionate and effective healthcare professionals offer much more than clinical competence and they look for value in their work that extends beyond excellence in clinical care. They look for the intangibles and meaningful connections that prompted them to choose healthcare as a profession in the first place. Our goal is to sustain a culture where our people can thrive and find satisfaction, both personally and professionally.
Today, the need for continuous improvement is a given. How can we do more with less, but not sacrifice quality? Ultimately, how can we deliver greater value? That is the core idea of value-based payment models now being tested across the country and lies at the heart of the mandatory cardiac bundles recently proposed by the Centers for Medicare and Medicaid Services (CMS). Getting the highest quality from all components of a bundled service is paramount. One such component, cardiovascular perfusion, can have a significant impact on outcomes, recovery, and readmissions. But, how do you know that the perfusionists in your OR are capable of driving value and helping you achieve your quality goals?
There’s good reason why I don’t roof my own house or fly my own plane. I rely on others for their specialized skills, experience, and economies of scale—knowledgeable people focused on specific activities that ensure quality and safety, keep costs in check, and know the codes and regulations that must be followed. Today, more than ever, we rely on specialization to get things done. Healthcare is no different. In fact, healthcare may be one of our best examples of an industry that can benefit significantly from specialized teams.
It was 1996 in the 138th episode of Seinfeld when the world was introduced to Elaine’s “full body heave set to music”! Her arms flailing one way, head jerking the other way, feet awkwardly trying to catch the beat. Technically, she’s dancing, but she has no rhythm. Her co-workers look on in disbelief and horror. It’s likely you know of operating rooms that run the same way. The work gets done, but there’s lots of wasted energy.
Today I’m excited to announce the launch of the SpecialtyCare blog. Here you will find our internal subject matter experts, customers, and industry leaders discussing key clinical, operational, and business topics to improve patient outcomes and financial results. The blog will highlight clinical data and analyses as well as the business side of healthcare. Ultimately, we want to drive advancement to make patients safer and improve outcomes. The content on our blog is part of our ongoing effort toward that goal.